FreeCEN Help & Support
FreeCEN operates various email lists for the exchange of Queries, Information and Project Announcements.
All volunteers are invited to assist with the answering of problems, especially since our world-wide membership involves many time zones.
"CO-ORDS":
Subscription is "by invitation of the postmaster": all Co-ordinators are automatically subscribed.
The list is used for matters of prime concern to Co-ordinators including operational problem solving and for the dissemination of Project Announcements.
"HELPERS":
Subscription is open to anyone (see below) and this list provides the main means of solving problems which concern the full aspects of FreeCEN.
"SS-HELP":
Subscription is open to anyone (see below) but this list specialises in solving problems which concern the "SSCENS Spreadsheet" transcription techniques.
"CHAT":
Subscription is open to anyone (see below) and is established as an "any topic" list, so that the main lists can concentrate on problem solutions.
"EXEC"
This is a "private" list established for use of the FreeCEN Organisers
Volunteers should always feel free and welcome to communicate privately to their Co-ordinator or to the EXEC to comment on any FreeCEN matters.
To Subscribe:
All mailing lists are available in "List" or "Digest" forms: substitute "L" or "D" in the following addrresses.
To subscribe: simply send a blank email containing only the word subscribe as the 'Subject' and nothing in the body of the email (no signature either!):
<UK-CENSUS-HELPERS-L-request@rootsweb.com>
<UK-CENSUS-SS-HELP-L-request@rootsweb.com>
<UK-CENSUS-CHAT-L-request@rootsweb.com>
Virus Warning
Note that all mailing lists are hosted by Rootsweb, whose policy does not allow 'attachments' to emails.
Any message with an attachment, and appearing to have come via the FreeCEN mailing lists, should therefore be handled with great caution!
Etiquette
Normal email etiquette is expected to be observed: i.e. no 'flaming' or derogatory criticism of others.
Subject Lines should be relevant to the topic being discussed: please don't just hit the [Reply] and start a new topic.
Identification of the work you are doing is very helpful: this may be as brief as "DEV1891, INCENS" and helps to ensure that replies to your query will be relevant to the specific problem.
If seeking Programme Support please include details of your operating system before describing the sequence of events which appears to have led to the problem. Again the intro may be quite brief "DEV1891, INCENS, Windows ME, power failure"
Never send Attachments unless these have been asked for.
When replying to any list please cut off any material which is not necessary and relevant to your own reply (especially HTML repeats of a plain-text message!).
Non-relevant and un-necessary content which is simply copied into a reply annoys many recipients, fills mail boxes more than necessary and, for many of our fellow volunteers, incurs additional download time and extra costs.
Use [Browser Back] .